Prescriptions

Ordering repeat prescriptions

You can order repeat prescriptions using any of the methods below:

• Online – using our the NHS app
• In person – drop the white tear-off slip attached to your previous prescription in the box provided at reception with the required items clearly marked.
• Email – Please email us on hamd.medicalpractice@nhs.net
• Phone – You can call us on 0121 270 5540. The prescription lines are from 11am

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Collecting your prescription

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Prescriptions ordered before 10:30 will be ready for collection after 12:00 two days later.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

Medication reviews

Patients on repeat medication will be asked to see a doctor, pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Find a Pharmacy

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Pharmacy First

For more information Pharmacy First please click on the link: NHS England » Pharmacy First